Costco Home Insurance From Connect: 2022 Review
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American Family received a score of 4.10 out of 5 from MoneyGeek for its customer satisfaction, indicating that it provides great customer service to its Costco member policyholders. Home Insurance Study placed American Family sixth in its overall customer satisfaction index ranking. Costco’s website has relatively little information about its insurance policies, but the Connect website for Costco members offers more details, plus online quotes and claim filing. You can use your online account to make payments, upload documents and view policy details. In most states, your policy will also include replacement cost coverage for your personal belongings.
However, it does offer discounts to members on homeowners insurance through Connect, a separate partner. If you are a Costco member, you can go online to see the member services that Costco offers. There’s a list of various financial products from different companies that offer discounts for Costco members, including home and auto insurance.
How Much Does Costco Homeowners Insurance Cost?
If so, learn more about Costco home insurance to see if Costco might be the right insurance provider for you. More than 400,00 members have already made the switch to Costco home insurance for added savings. Costco has a large variety of discounts available, but eligibility varies from state-to-state. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. CONNECT is the Costco home insurance policy that is available for its members.

Our partners cannot pay us to guarantee favorable reviews of their products or services. Dan Marticio Home Insurance ExpertDan Marticio is an insurance specialist for SmartFinancial. His past experience writing in small business and personal finance verticals has earned him bylines on prominent fintech brands, including LendingTree, ValuePenguin, Fundera, The Balance, and NerdWallet.
Lock Replacement Expense Protection
How much you pay for homeowners insurance depends on several factors, including your location, dwelling coverage, personal liability coverage and deductible. Buying homeowners insurance or managing a policy is an easier process if you have detailed information about the company. Below, MoneyGeek outlined important things about purchasing, managing and canceling a Costco homeowners insurance policy. NerdWallet strives to keep its information accurate and up to date.

A simple search for Costco home insurance on Reddit can generate a series of disgruntled customers. Although some of the negative feedback can be attributed to CONNECT members’ limited access to discounts, most of the concerns listed are due to subpar customer service. In addition, it is required for the work to be completed by a licensed contractor and valid proof of repair must be provided to your insurance provider. If your home has been broken into, Costco can help cover the cost of your lock replacement services with up to $100. If so, Costco can reimburse its members for the repair costs and cover up to $1,000 per incident (with a two-claims limit for a 12-month period).
Costco Home Insurance: Is It Worth It?
A.M. Best gave Costco’s CONNECT homeowners insurance an A rating for its financial strength, stability and soundness of operating performance. You can protect any rental property you own by purchasing a rental property insurance policy. It covers the costs of living elsewhere while your home is being repaired. It covers any structures on your property but not necessarily attached to your home in the event of a covered loss. This covers the cost of rebuilding or repairing your home’s structure after a covered event occurs.
“Understanding homeowners insurance endorsements.” Accessed Nov. 7, 2022. Costco homeowners insurance is issued and administered by CONNECT by American Family. Refrigerated property coverage Whether your fridge goes out during a storm, mechanical failure or some physical accident, Costco/AmFam will pay you for the spoiled food in your refrigerator and freezer. American Family’s claim score actually put them last among surveyed companies for claim satisfaction. However, customers rated agent courtesy, timely payment, and promptness of response as four out of five points, meaning they were very satisfied.
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You can get a homeowners' insurance quote through American Family’s CONNECT website. Have basics about the property you’d like to insure on hand, along with details about the dwelling and your personal information. You can cancel your homeowners' insurance policy by contacting the insurance company. Her work has appeared in such national publications as Forbes, Business Insider, Policygenius, Credit Karma, and GOOD.
Costco has partnered with leading medical insurance carriers to provide members with best in class plans combined with ancillary options that you won’t find anywhere else. Adding protective devices like smoke alarms, deadbolt locks, security alarms, a sprinkler system or fire extinguishers. Pays to repair or replace personal belongings such as furniture or clothing. Connect can provide insurance options for Costco members in all states, though some policies may come from affiliates or third parties. Costco homeowners insurance is underwritten by Connect, part of the American Family Insurance group. We believe everyone should be able to make financial decisions with confidence.
Since homeowners insurance prices vary from state to state and house to house, it’s important that you shop around. There’s a chance that, even with your Costco membership discount, another insurance company could give you a lower rate. An independent agent can help you compare quotes from multiple homeowners insurance companies and choose the best policy for you. Investopedia is dedicated to furnishing consumers with unbiased, comprehensive reviews of homeowners' insurance providers. We reviewed each insurance provider's coverage options, available discounts, customer services, and satisfaction ratings to ensure that our content helps users make the right insurance decision for their needs.

If you’re interested in home insurance, Costco can direct you to the Connect website where you can apply for a policy. You will receive a homeowners insurance quote through Connect with a Costco membership discount applied to your premium. Costco offers homeowners insurance through CONNECT, under American Family. Aside from that, it also provides auto insurance and umbrella insurance.
That said, whether or not you should buy homeowners insurance through Costco will depend on a variety of factors. We are building a transparent, customer-powered platform for real people to learn about and buy insurance including auto, home, and renters, with helpful information about pet and life insurance, too. If stellar reviews and extraordinary customer service is one of your must-haves in a home insurance company, Costco CONNECT’s reputation may be seen as a red flag. However, the National Association of Insurance Commissioners rated Costco home insurance a 6.30, which is an indication of a large volume of customer complaints. Just one look at Costco’s home insurance reviews and you can see that its customers are not too thrilled with the level of customer service they have been receiving. I also understand that my agreement to be contacted is not a condition of purchasing any property, goods or services, and that I may call to speak with someone about obtaining an quote.
The top complaints were state-specific, had to do with claim handling, and concerned an unsatisfactory settlement or offer, delays, adjuster handling, and claim denial. Her writing interests include “How to” guides across different insurance types as well as other educational pieces. Alison earned a BA in Communication and Media from Merrimack College in Massachusetts.
Shop around and see which providers offer the right coverage for you. However, Connect powered by American Family Insurance doesn’t offer the experience of working with a local agent. Some customers may prefer this personalized service offered by other insurers, especially when needing a claimed handled. To file a claim with CONNECT powered by American Family Insurance, you’ll need to give them a call or go online and provide facts and details about the damages or loss. From there you’ll be assigned a claims representative, who will work with you on the claims process.
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